Our client was facing strong market pressure and а decreasе in the EBITDA figures. They were looking for a consolidated and cost-effective research services supplier to replace the current supplier structure and internal teams without a negative effect on the customer satisfaction, speed, and quality.
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A Market Research SaaS company was about to lose revenue, as their major client didn’t have enough technical capacity to use the software, which lead to increased technical support involvement and decreased client satisfaction.
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A Global Brand in Electronics was running a brand tracking project in 12 product categories in 20+ markets – a total of 239 product country combinations to be reported. The final reports were consistently not ready on time for the strategic planning sessions. The responsible agency provided top-line reports 8-10 weeks after the field closed...
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